1. Workflow Automation
Freightek enables you to automate specific business processes. Common examples include:
Automation Type | Function |
---|---|
Auto-email on quote submission | Sends confirmation or follow-up when a quote is sent |
Status-triggered alerts | Notify clients when shipment status changes |
Auto-generate invoice on POD | Create debit note automatically after delivery |
Approval workflows | Trigger manager approval before client sees a quote |
✅ Use workflow conditions (e.g., mode = Sea, profit < 5%) to define automation triggers.
2. Document Automation
Generate shipment documents with one click using templates auto-filled from job data:
House Bill of Lading (HBL)
Commercial Invoice
Arrival Notice
Delivery Order
Packing List
Trucking Instructions
✅ You can customize templates per brand or trade lane.
3. Auto-populate Charges & Rates
When creating shipments or quotes:
Select client or vendor
System auto-applies:
Default charges
Historical rates
Preferred vendor cost
Standard markup or margin
✅ Ensures pricing consistency and minimizes manual entry mistakes.
4. Client & Vendor Notifications
Set up automated notifications to update clients and partners:
Trigger | Recipient | Example |
---|---|---|
Shipment status change | Client | “Your cargo has departed” |
Quote approval | Sales Rep | “Quote #2043 has been accepted” |
POD uploaded | Accounting Team | “Job #5682 ready for invoicing” |
Document ready (e.g., BL) | Client | “Bill of Lading is now available” |
✅ Communication is logged in the shipment or client record.
5. Task Assignment Automation
You can set default task ownership:
Auto-assign shipments by mode to department (e.g., Air Docs)
Auto-forward client quotes to specific sales agents
Auto-schedule document deadlines based on ETD/ETA
✅ Keeps operations structured and avoids missed deadlines.
6. Auto-Reminders & Alerts
The system can trigger internal or external reminders:
Sales follow-ups (e.g., client hasn't replied to quote)
Shipment alerts (e.g., overdue arrival, missing documents)
Client credit limit warnings
Invoice aging notices
✅ Helps teams stay proactive without needing constant manual tracking.
7. Integration Automation
For customers using integrations (e.g., Xero, email gateways, customer portals):
Sync invoices and payments in real time
Share quote links via email or WhatsApp
Auto-import leads from inquiry forms
Connect via API to ERP or e-commerce systems
? Productivity Tools
Copy Tools: Duplicate quotes, shipments, and vendor profiles.
Quick Actions: Right-click or dropdown shortcuts to perform frequent tasks.
Template Library: Pre-built formats for emails, quotes, invoices.
Bulk Edit: Update multiple records at once (e.g., status, cost, markup).
Mobile-Friendly Access: Track or update jobs on the go.
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