Key Automation Features

Created by Freightek Corporation, Modified on Wed, 4 Jun at 12:39 PM by Freightek Corporation

1. Workflow Automation

Freightek enables you to automate specific business processes. Common examples include:

Automation TypeFunction
Auto-email on quote submissionSends confirmation or follow-up when a quote is sent
Status-triggered alertsNotify clients when shipment status changes
Auto-generate invoice on PODCreate debit note automatically after delivery
Approval workflowsTrigger manager approval before client sees a quote

✅ Use workflow conditions (e.g., mode = Sea, profit < 5%) to define automation triggers.


2. Document Automation

Generate shipment documents with one click using templates auto-filled from job data:

  • House Bill of Lading (HBL)

  • Commercial Invoice

  • Arrival Notice

  • Delivery Order

  • Packing List

  • Trucking Instructions

✅ You can customize templates per brand or trade lane.


3. Auto-populate Charges & Rates

When creating shipments or quotes:

  • Select client or vendor

  • System auto-applies:

    • Default charges

    • Historical rates

    • Preferred vendor cost

    • Standard markup or margin

✅ Ensures pricing consistency and minimizes manual entry mistakes.


4. Client & Vendor Notifications

Set up automated notifications to update clients and partners:

TriggerRecipientExample
Shipment status changeClient“Your cargo has departed”
Quote approvalSales Rep“Quote #2043 has been accepted”
POD uploadedAccounting Team“Job #5682 ready for invoicing”
Document ready (e.g., BL)Client“Bill of Lading is now available”

✅ Communication is logged in the shipment or client record.


5. Task Assignment Automation

You can set default task ownership:

  • Auto-assign shipments by mode to department (e.g., Air Docs)

  • Auto-forward client quotes to specific sales agents

  • Auto-schedule document deadlines based on ETD/ETA

✅ Keeps operations structured and avoids missed deadlines.


6. Auto-Reminders & Alerts

The system can trigger internal or external reminders:

  • Sales follow-ups (e.g., client hasn't replied to quote)

  • Shipment alerts (e.g., overdue arrival, missing documents)

  • Client credit limit warnings

  • Invoice aging notices

✅ Helps teams stay proactive without needing constant manual tracking.


7. Integration Automation

For customers using integrations (e.g., Xero, email gateways, customer portals):

  • Sync invoices and payments in real time

  • Share quote links via email or WhatsApp

  • Auto-import leads from inquiry forms

  • Connect via API to ERP or e-commerce systems


? Productivity Tools

  • Copy Tools: Duplicate quotes, shipments, and vendor profiles.

  • Quick Actions: Right-click or dropdown shortcuts to perform frequent tasks.

  • Template Library: Pre-built formats for emails, quotes, invoices.

  • Bulk Edit: Update multiple records at once (e.g., status, cost, markup).

  • Mobile-Friendly Access: Track or update jobs on the go.

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