✅ 1. Freightek supports a role-based access control (RBAC) system to define what each user can see and do. Common roles include:
Role | Access Level Description |
---|---|
Admin | Full access to all modules and settings. |
Sales | Access to Clients, Quotes, and CRM data. |
Pricing | Access to Rates & Quotations only. |
Documentation | Access to Shipments and Document Management. |
Accounting | Access to Debit Notes, Credit Notes, and Reports. |
Viewer/Read-only | Can view data but cannot create or edit. |
How to Set Roles?
Go to Automation
Settings
→User & Permissions
Click
Add User
.Enter email, full name, and select a predefined role.
Optionally, configure custom role permissions (field-level or module-level).
✅ 2. Adding & Removing Users
To add a user:
Navigate to Automation
Settings > User & Permissions > Users
.Click
Add New
.Fill in: Name, Email, Department, Role.
User will receive an invitation via email.
To remove a user:
Go to the user list.
Click the three-dot menu next to the user.
Select
Deactivate
orRemove
.
✅ 3. Workspace Configuration
Workspace settings help define company-specific operational behavior.
Includes:
Logo upload: go to Company Profile -> Company Branch
Default currency & tax settings: go to Automation Setting -> Accounting
Shipment ID and document prefix customization: go to Automation Setting -> Operation
Time zone, country settings: Automation Setting -> Operation
✅ 4. Department-Based Access
You can assign users to one or multiple departments:
Pricing
Sales
Documentation
Accounting
Management
Admin
Each department's access can be limited to certain modules or filtered views (e.g., only view shipments created by their team).
✅ 5. Activity Logs
Freightek automatically logs all actions made by users:
Quotes created or edited
Rates added
Shipments updated
Invoices issued
Activity logs can be filtered by user, date, and action type — helpful for tracking performance or correcting errors.
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