Objective | Freightek Module |
---|---|
Monitor revenue & profit trends | Reports > Finance > P&L, Revenue Reports |
Review sales performance | Reports > Sales KPIs |
Track operational workload & output | Shipments Dashboard |
Identify top clients & trade lanes | Reports > Customer Analytics |
Set KPIs and review team results | Dashboard & Custom Reports |
Strategic Overview Tools
1. Revenue, Profit & Growth Dashboards
Access real-time data on:
Total revenue by month/quarter/year
Shipment-level profit margins
Gross margin per customer, mode, or region
Department or team performance vs. targets
✅ Dashboards auto-update and are filterable by date, branch, or sales rep.
2. Sales Pipeline & Conversion Visibility
Freightek tracks sales activities and outcomes:
Sales Metric | Description |
---|---|
Quotes Sent | Total quotes created by team |
Conversion Rate | % of quotes accepted |
Revenue Per Sales Rep | Total revenue booked |
Sales Cycle Time | Days from quote to shipment confirmation |
✅ Helps CEOs evaluate team performance and sales bottlenecks.
3. Client Performance Insights
View account-based metrics:
Top 10 clients by volume or revenue
Client profitability (revenue vs. cost)
Inactive clients (0 jobs in last 60–90 days)
Client segment contribution (e.g., Retail vs. Industrial)
✅ Use insights to prioritize client retention and upselling efforts.
4. Operational Output & Risk Monitoring
Track:
Shipment volume trends by mode or office
Late delivery or documentation delay rates
Jobs stuck in process (e.g., Awaiting BL, Overdue POD)
Status exceptions (e.g., customs hold, late payment)
✅ Ensures issues are escalated early and resources are aligned.
5. Financial Oversight
From Reports > Finance
:
Revenue vs. Cost per shipment
Monthly P&L per department or product line
Accounts receivable aging (track unpaid clients)
Vendor spending summary (identify over-reliance)
✅ Ideal for board meetings and investor updates.
6. Departmental Metrics & OKRs
Set and track goals per department:
Department | Key KPI Examples |
---|---|
Sales | Monthly revenue, conversion rate |
Documentation | BL accuracy rate, completion time |
Accounting | Invoice issuance TAT, overdue % |
CS / Operations | On-time shipment %, client satisfaction |
✅ Custom dashboards allow setting targets and comparing actuals.
7. Forecasting & Expansion
Use Freightek data to support business scaling:
Analyze which trade lanes or regions are growing
Evaluate which service types have highest margins
Plan headcount and system usage by department growth
Identify automation or outsourcing opportunities
✅ Historical data supports budgeting and investment planning.
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