Key Functions for Executives

Created by Freightek Corporation, Modified on Wed, 4 Jun at 1:01 PM by Freightek Corporation

ObjectiveFreightek Module
Monitor revenue & profit trendsReports > Finance > P&L, Revenue Reports
Review sales performanceReports > Sales KPIs
Track operational workload & outputShipments Dashboard
Identify top clients & trade lanesReports > Customer Analytics
Set KPIs and review team resultsDashboard & Custom Reports


Strategic Overview Tools

1. Revenue, Profit & Growth Dashboards

Access real-time data on:

  • Total revenue by month/quarter/year

  • Shipment-level profit margins

  • Gross margin per customer, mode, or region

  • Department or team performance vs. targets

✅ Dashboards auto-update and are filterable by date, branch, or sales rep.


2. Sales Pipeline & Conversion Visibility

Freightek tracks sales activities and outcomes:

Sales MetricDescription
Quotes SentTotal quotes created by team
Conversion Rate% of quotes accepted
Revenue Per Sales RepTotal revenue booked
Sales Cycle TimeDays from quote to shipment confirmation

✅ Helps CEOs evaluate team performance and sales bottlenecks.


3. Client Performance Insights

View account-based metrics:

  • Top 10 clients by volume or revenue

  • Client profitability (revenue vs. cost)

  • Inactive clients (0 jobs in last 60–90 days)

  • Client segment contribution (e.g., Retail vs. Industrial)

✅ Use insights to prioritize client retention and upselling efforts.


4. Operational Output & Risk Monitoring

Track:

  • Shipment volume trends by mode or office

  • Late delivery or documentation delay rates

  • Jobs stuck in process (e.g., Awaiting BL, Overdue POD)

  • Status exceptions (e.g., customs hold, late payment)

✅ Ensures issues are escalated early and resources are aligned.


5. Financial Oversight

From Reports > Finance:

  • Revenue vs. Cost per shipment

  • Monthly P&L per department or product line

  • Accounts receivable aging (track unpaid clients)

  • Vendor spending summary (identify over-reliance)

✅ Ideal for board meetings and investor updates.


6. Departmental Metrics & OKRs

Set and track goals per department:

DepartmentKey KPI Examples
SalesMonthly revenue, conversion rate
DocumentationBL accuracy rate, completion time
AccountingInvoice issuance TAT, overdue %
CS / OperationsOn-time shipment %, client satisfaction

✅ Custom dashboards allow setting targets and comparing actuals.


7. Forecasting & Expansion

Use Freightek data to support business scaling:

  • Analyze which trade lanes or regions are growing

  • Evaluate which service types have highest margins

  • Plan headcount and system usage by department growth

  • Identify automation or outsourcing opportunities

✅ Historical data supports budgeting and investment planning.

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